Changes in the COVID-19 Era
Social Distancing
Only one parent/guardian will be allowed with a child patient in the office. For adult patients, all escorts must wait in their car until the patient is ready to be discharged.
Please call us once you park your car to let us know you have arrived. PLEASE stay in your car until we call you to come up.
What we WON'T do
FEES
- The extra enhanced PPEs are costly and time consuming however we are NOT charging a PPE fee at this time. Our fees will remain the same.
- As always, we do NOT charge a consult fee
and we do NOT charge a booking fee.
SAFETY
- If any AFD staff member or visiting staff (your dental office) show any sign of a fever or are symptomatic, they will not be allowed into the clinic to work that day.
- If any parent/guardian or patient show any sign of a fever, they will not be treated that day and will be directed to visit their primary care physician for a follow up.
We understand these are stressful times for everyone. We appreciate your understanding and patience while we navigate this pandemic in order to provide the oral health care you or your child requires.
NOTE: Abusive language or threatening behaviour towards our staff will not be tolerated. If you are deemed to be behaving inappropriately you will be asked to leave the premises and reported to the police.